General data protection notice

We all want to know what happens to our personal data. That is why we would like to explain to you what data we save when you become our customer, conclude a contract with us as a business partner or simply visit one of our websites.

Responsible person

Sivial GmbH, Alte Bahnhofstr. 9, 30989 Gehrden, phone: +49 5105 5904540, email: welcome [at] exclusive-trees.com, responsible.

Data protection officer

Internal data protection officer is Mr. Kai Trudwig, phone: +49 5105 59040542, email: trudwig [at] sivial-gmbh.de.

Your rights as a data subject

You have the right:

to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to lodge a complaint, the origin of your data, if we have not collected it, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information on their details;
In accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;
In accordance with Art. 18 GDPR, to request the restriction of the processing of your personal data if you dispute the correctness of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you do this to assert or exercise it or you need to defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future;
to complain to a supervisory authority in accordance with Art. 77 GDPR.

Right to object

If your personal data are processed on the basis of Art. 6 Para. 1 S. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to make use of your right of revocation or objection, it is sufficient to notify us.

Direct mail

If we collect your name and address data, we reserve the right to use this data for the purpose of direct advertising. Our legitimate interest in processing lies in informing you about the services we offer, Article 6 Paragraph 1 Sentence 1 lit f GDPR in conjunction with Recital 47 Sentence 7 of the GDPR. If we use your personal data for the purpose of direct mail, we may pass it on to service providers who support us with direct mail. The data will be deleted at the latest when the purpose for which it was originally collected no longer applies.

Security and data encryption

We use technical and organizational security measures to protect your data managed by us against accidental or deliberate manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Whenever you are asked to enter personal data on one of our websites, your data is protected for data transmission using SSL (Secure Socket Layer) encryption so that it cannot be read by unauthorized persons.

Privacy policy website

The protection of your personal data is important to us. We would therefore like to explain to you what data we save when you visit our website, why we do this and when the data is deleted again. Personal data is all information about a named or identifiable person. This includes the name, address or telephone number, but also the IP address of the computer with which you access our website.

Responsible person

Sivial GmbH, Alte Bahnhofstr. 9, 30989 Gehrden, phone: +49 5105 5904540, email: welcome [at] exclusive-trees.com, responsible.

Data protection officer

Internal data protection officer is Mr. Kai Trudwig, phone: +49 5105 59040542, email: trudwig [at] sivial-gmbh.de.

Technical specifications

When you visit our website, general data and information are stored in the server's log files. Information is recorded about the browser type and version used, the user's operating system, the Internet protocol address (IP address) you used at the time of access and your Internet service provider, date and time of access, websites from which the user's system accesses our website and websites that are accessed by the user's system via our website.

When using this general data and information, we do not draw any conclusions about the person concerned. The collection of data is technically necessary in order to correctly deliver the content you have requested from websites and is mandatory when using the Internet. The anonymous data in the server log files are stored separately from all other personal data entered by a data subject, possibly elsewhere.

The processing takes place on the basis of Art. 6 Para. 1 lit.f GDPR. The legitimate interest arises from the fact that you would not be able to access our website at all without the temporary storage of the data.

The technical data described above will be deleted as soon as you leave the website. Something different only applies if we inform you in this data protection declaration that the data may still be required for other purposes (e.g. for an analysis).

The provision of this technical data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the personal data. If your system does not provide the required information or does not provide it in full, this may mean that our website cannot be accessed, or only partially.

Our website is hosted by an external service provider. The personal data that is collected when you visit our website is stored on the host's servers.

In order to ensure data protection compliance, we have concluded an order processing contract with our hoster.

Use of cookies

We use cookies for our website. Cookies are text files that are sent from our web server to your browser when you visit our website and are stored by your browser on your computer for later retrieval. Your name will not be transmitted.

You can determine yourself whether we can use cookies through the settings in your browser. You can completely deactivate the storage of cookies in your browser, limit it to certain websites or configure your browser so that it automatically notifies you as soon as a cookie is to be set.

Cookies are used to be able to understand the visitor behavior of the user of a website. When using cookies, data may be processed that make the user recognizable, even if the data is pseudonymized

The processing takes place on the basis of Art. 6 Para. 1 lit.f GDPR. The legitimate interest that we pursue with the processing consists in designing our website to meet your needs and determining the offers you have accessed on the website.

If cookies are used by us, they are automatically deleted when the browser session is ended or after a fixed period of time. You can find detailed information about the cookies we use in your browser. Cookies can also be manually removed from your system using a deletion function provided by your browser.

The use of cookies is neither legally nor contractually required and is also not necessary for the conclusion of a contract. You are not obliged to provide the personal data. However, if you do not allow the use of cookies, this may mean that some functions of the website do not work or do not work properly and / or that certain content is not displayed or not displayed correctly.

Google Analytics

We use the technical data that you automatically transmit when you visit our website, including the IP address, to create anonymized statistics that give us information about how our website is used. Your IP address will be shortened and made anonymous in this way if you access our website from a member state of the European Union or from another contracting state of the European Economic Area.

The service uses cookies, i.e. text files that are stored on your device. You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. You can also use ain Browser plugin prevent the information collected by cookies (including your IP address) from being sent to and used by the analysis service.

The provider of the analyst service isGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company Google LLC is located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.The data collected can also be transferred to the parent company in the USA and other third countries. In the case of the USA, the EU Commission has not decided that there is an adequate level of data protection within the meaning of the GDPR. An adequacy decision according to Art. 45 GDPR does not exist.

For more information on what data you transmit to the provider when you access the site and how he handles the data, please refer to hisData protection.

The processing takes place on the basis of your consent within the meaning of Art. 6 Para. 1 lit. a GDPR.

We delete the data as soon as they are no longer required for statistical purposes, but at the latest after 26 months.

The provision of your data for Google Analytics is neither legally nor contractually required and is also not required for the conclusion of a contract. If you object to processing, this will not have any consequences for you.

Facebook Marketing

We use the Facebook Pixel service to analyze the behavior of website visitors and thus determine the success of a promotion. The service is inserted by a code with which the corresponding functions are implemented and with which Facebook can track your usage behavior, provided that you have reached our website via Facebook Ads. When you visit our website, a direct connection to the Facebook servers is established and information about your surfing behavior is transmitted. If you are logged in to Facebook, this information is also assigned to your user account (you can prevent this by logging out beforehand)..

In this context, we have also activated the automatic advanced matching function. As a result, if you provide us with this data, the e-mail address will also be sent as a hash value, personal details, address and / or telephone number. This enables us to adapt our advertising campaign even more specifically to our interested customers.n.

The provider of the service is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. The parent company Facebook is located at 1 Hacker Way, Menlo Park, CA 94025, USA. According to Facebook, the data collected will also be transferred to the parent company in the USA and other third countries. In the case of the USA, the EU Commission has not decided that there is an adequate level of data protection within the meaning of the GDPR. An adequacy decision according to Art. 45 GDPR does not exist.

If you are logged in to Facebook, this information is also assigned to your user account (you can prevent this by logging out beforehand). You can find out whether and, if so, what additional information you transmit to the provider when you access the site and how he handles the dataData protection.

The processing takes place on the basis of your consent within the meaning of Art. 6 Para. 1 lit. a GDPR.

The data will be deleted by us as soon as it is no longer required for statistical purposes, but no later than after 180 days.

The provision of your data for Facebook Pixel is neither legally nor contractually required and is also not required for the conclusion of a contract. If you object to processing, this will not have any consequences for you.

Google Ads

We use the Google Ads service to better understand the needs of our users and to reach them the moment they show interest in our products or services.

With the Google Ads Conversion function, advertisements are placed on external websites in order to draw attention to our attractive offers. This enables us to understand in detail how successful individual advertising measures are and to design our website according to your needs and interests.

We also use the remarketing function of the Google Ads service. This means that our attractive offers are assigned to a target group based on your usage behavior and presented on other websites within the Google advertising network.

The service uses an ad server cookie, which is used to analyze user behavior. In addition to certain parameters for measuring success, values are also stored in the form of a unique cookie ID, number of ad impressions per placement, last impression and opt-out information. These cookies enable Google to recognize the internet browser of your end device. We do not process personal data for the aforementioned advertising measures ourselves. We only receive the statistical evaluations from Google, which means that we cannot identify the user.en kann.

The provider of the marketing tool Google Ads isGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company Google LLC is located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.The data collected can also be transferred to the parent company in the USA and other third countries. In the case of the USA, the EU Commission has not decided that there is an adequate level of data protection within the meaning of the GDPR. An adequacy decision according to Art. 45 GDPR does not exist.

For more information on what data you transmit to the provider when you access the site and how he handles the data, please refer to hisData protection.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. You can also use aBrowser plugin prevent the information collected by cookies (including your IP address) from being sent to and used by the analysis service. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. For more information on data usage by this service, see itsData protection.

The processing takes place on the basis of your consent within the meaning of Art. 6 Para. 1 lit. a GDPR.

We delete the data as soon as they are no longer required for statistical purposes, but at the latest after 26 months.

The provision of your data for Google Ads is not required by law or contract and is also not required for the conclusion of a contract. If you object to processing, this will not have any consequences for you.

Order process

In order to process a purchase, you must provide us with personal data, in particular your name and address. We process this data in order to process your order.

The processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.

The data will be deleted by us as soon as you delete your user account with us.

The provision of your data is not required by law or contract. You are not obliged to provide the personal data. If you object to processing, you will not be able to make a purchase from us.

Payment services

In cooperation with PayPal and Shopify Payments, we offer the option of processing the payment process electronically on our website. If you enter the requested payment data in the form when ordering, we will transmit them to the payment service or credit card company in order to process the payment process. Depending on the selected payment service provider, they also collect the data themselves if a user account is created there.

The processing takes place on the basis of Art. 6 Para. 1 lit.f GDPR. Our legitimate interest in data processing lies in designing our online shop to meet needs and providing our customers with convenient payment options.

The data will be deleted by us when they are no longer required for processing an order placed with us. If it is certain that an order cannot be placed, the data will be deleted after 180 days at the latest.

The provision of the data mentioned is neither legally nor contractually required and is also not required for the conclusion of a contract. You are not obliged to provide the personal data. However, if you do not provide the requested information or provide it in full, this means that we cannot process the payment electronically.

contact form

We offer a contact form on our website. If you enter the requested data in the respective form, we will receive a message with the content of your request. We save the data and use it to process your request. The data is also temporarily stored in the content management system (CMS), i.e. the software with which we manage our website, on our provider's server.

The processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.

The data will be deleted by us when they are no longer required for processing an order placed with us. If it is certain that an order will not materialize, the data will be deleted immediately.

The provision of your data via the contact form is neither required by law nor by contract and is also not required for the conclusion of a contract. You are not obliged to provide the personal data. However, if you do not provide all or all of the information requested in the contact form, we may not be able to contact you.

Data protection declaration for our appearances on social networks

We inform you about our offers in addition to ourswebsite also via our publicly accessible profiles in social networks (hereinafter:»Appearance«.

When you access our website at, the IP address assigned to your device is sent to the operator of the social networks (hereinafter:»operator«) transmitted. If you are currently logged in to the respective operator as a user, there is a cookie on your device with your corresponding identifier. This enables the operator to create and assign comprehensive user profiles. If you want to avoid this, you should log off with the respective operator and, if necessary, deactivate the function Remain logged in, delete the operator's cookies on your device and close and restart your browser. In this way, the operator information through which you can be directly identified is deleted. This allows you to use our website without revealing your operator ID. When you access the interactive functions of the site, the respective operator login screen appears. After logging in, you will again be recognizable as a specific user for the operator.r.

Social networks can comprehensively analyze your internet usage behavior as soon as you visit their website or interact in such a way that embedded content (e.g. so-called like buttons, share buttons or advertising banners) is clicked. By calling up our website at the operator, extensive data protection-relevant processing operations are carried out.hrt.

This enables the operators of the social networks to create user profiles in which your internet behavior and your preferences and interests are stored. This data can be used to offer content or advertising tailored to you. If you are also registered with your own profile on the social networks, interest-based advertising can be displayed on all devices to which you log in with your profile.

We are not solely responsible for data processing on social networks, but jointly with the operator, so that we cannot understand all data processing. Depending on the social network, further processing operations can be carried out by the operators over which we have no direct influence. Further details on the data processing of the operator can be found in the data protection information and terms of use of the respective social networks.

The processing of the personal data you have entered on our social network sites is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in ensuring the widest possible presence on the Internet through appearances in social networks.

In principle, you can assert your rights as a data subject both to us and to the operator as jointly responsible. However, we do not have any influence on all processing operations carried out by the operator. Our ability to comply with your rights as a data subject is limited according to the company policy of the respective operator.

The data we collect directly will be deleted as soon as they are no longer required for the purposes mentioned or you ask us to delete them. You can delete the cookies set by the operators on your computer yourself.

We have no influence on the storage duration of the data collected by the operator for its own purpose. For this we refer to the data protection declaration of the respective operator.

Please note that our presence may contain links to the websites of other providers to which this data protection declaration does not apply. You can see which website a link leads to by moving the mouse pointer over the link and looking at the information area that appears at the bottom of your browser window with the target address of the link.

In detail, we operate a further presence on the following social networks:

11.1. Appearance on Facebook

We will also inform you about our offers on our with the URL»https://www.facebook.com/ART-OF-EXCLUSIVE-TREES-104329521941988« addressed Facebook fan page.

This Facebook service is offered by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. The parent company Facebook is located at 1 Hacker Way, Menlo Park, CA 94025, USA. According to Facebook, the data collected will also be transferred to the parent company in the USA and other third countries.

As joint controllers, we have concluded an agreement with Facebook on which data processing operations we are responsible for when you visit our website on Facebook (so-called controller addendum). You can view the content under the following link:: https://facebook.com/legal/terms/page_controller_addendum.

You can adjust your advertising settings yourself in your account settings by clicking on the following link and logging in:https://www.facebook.com/settingstab=adss.

For the use of the Facebook service, the data protection and terms of use apply, which you can find underhttps://de-de.facebook.com/about/privacy andhttps://www.facebook.com/legal/terms can see.

11.2.Appearance on Instagram

We will also inform you about our offers on our with the URL»https://www.instagram.com/art_of_exclusive_trees« addressed Instagram fan page.

This Instagram service is offered by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. The parent company Facebook is located at 1 Hacker Way, Menlo Park, CA 94025, USA. According to Facebook, the data collected will also be transferred to the parent company in the USA and other third countries.

You can adjust your advertising settings yourself in your account settings by clicking on the following link and logging in:https://www.instagram.com/accounts/privacy_and_security/.

For the use of the Facebook service, the data protection and terms of use apply, which you can find underhttps://de-de.facebook.com/about/privacy andhttps://help.instagram.com/581066165581870 can see.

Right to information, correction and deletion

You can request information from us about which personal data we have stored about you and what we do with this data. If data is incorrectly collected, you have the right to have it corrected. You can also request that such data be deleted or only used for certain purposes. At your request, we will also make the data stored here available to you or forward it to a third party named by you.

Revocation of Consent

If we process personal data because you have given us your express consent, you can revoke this consent at any time.

If your personal data are processed on the basis of Art. 6 Paragraph 1 Clause 1 lit. e or f GDPR, you have the right to object to the processing of your personal data in accordance with Art exist that arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to make use of your right of revocation or objection, it is sufficient to notify us.

Right to complain

You can complain to a supervisory authority. The supervisory authority responsible for us locally is the state commissioner for data protection in North Rhine-Westphalia, Kavalleriestraße 2-4, 40213 Düsseldorf.

Security and data encryption

Whenever you are asked to enter data about yourself, your data is protected for data transmission over the Internet using SSL (secure socket layer) encryption so that it cannot be read by unauthorized persons.

Links to other providers

Please note that our pages may contain links to the websites of other providers that are not covered by this data protection declaration. You can see which website a link leads to by moving the mouse pointer over the link and looking at the information area that appears at the bottom of your browser window with the target address of the link.